Clevelands House Employees

The one central component responsible for what truly make Clevelands House a continued leader in the resort industry and enables us to maintain our continued patronage of family vacationers and conference groups is our quality of service. This remains our competitive edge and our it is our service differentiation that is consistently reported in through all of our feedback mediums as the number one reason our guests choose to return year after year. Our staff consists of enthusiastic, bright, energetic individuals who always look to create a positive atmosphere and look to go above and beyond the parameters set forth in their job descriptions. Clevelands House also provides on-site staff accommodation and meals for all of our staff and allows access to virtually all our facilities throughout our 6-month season. We relentlessly look to provide new and rewarding work experiences and activities that will enhance your Muskoka experience and help you come away with memories and friends that last a lifetime.

Things To Know:

Season
The resort operates from mid-May to mid-October catering primarily to conferences in the spring and fall seasons, and to families from mid June to - early September. Most terms of employment begin in mid May or mid June and run to Labour Day or Thanksgiving Weekend.

Accommodation
The resort accommodates up to 500 guests and employs approximately 250 people on a seasonal basis.

Period of Employment
Generally, most employees begin employment anywhere from mid-May to mid-June and work through to Labour Day or Thanksgiving weekend. The resort operates until Thanksgiving weekend and student employees may be required to work some weekends until then.

Staff Accommodation
With the rural location of our resort, most employees require that accommodation and meals be provided throughout their employment period. This is available at the applicable government specified rate and is subject to a strict set of policy guidelines. If at any time an employee feels that they are unable to live up to these guidelines, they will be asked to find accommodation elsewhere. Meals are served at specific times each day and there will not be any allowances for meals missed, or nights spent off property. Rooms vary in size to accommodate from 2 to 6. Employees will be responsible for supplying their own towels, linen, and a pillow, and there is a coin laundromat available on property. Please be advised that the Staff House is strictly for the use of staff and at no times are overnight guests allowed. Please note that there is a $50.00 cleaning deposit that we collect before you are given your accommodation. Please arrive at the start of your contract with this money.

Incentive Bonus
All seasonal employees are entitled to an incentive bonus. The amount of the bonus varies from year to year depending on the following variables; the number of hours worked, job performance as per employee evaluations and overall revenue generated during the employment period. Please note that if any of the terms of the employment agreement are not fulfilled, the employee will forfeit any right to an incentive bonus.

Babysitting and Hallsitting
With the increasing number of families vacationing at our resort we have found it necessary to provide babysitting and hallsitting services each night of the week. With this in mind, we ask that employees make themselves available for a minimum of one night per week for each babysitting and hallsitting. Reimbursement will either come directly from the guest, or from the resort at the applicable babysitting rate.
 

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